Delivery Charges

Unless expressly stated within the product description, we offer FREE DELIVERY* to any mainland UK postcode.

*FREE DELIVERY: Where the product description states there may be a delivery charge to pay (due to your geographical location), you must contact us before ordering to establish the exact costs. If you live in an area that does not qualify for FREE DELIVERY (such as those areas mentioned within the product description of certain gazebos, summerhouses and log cabins) and place an order without first contacting us, we will be in touch by phone or email to advise of the additional costs before accepting your order.


Delivery Periods

The delivery timescales will vary depending on the product you order and your geographical location. Some smaller items may be delivered in 7 - 10 working days; however, more oversized items that require a Hiab or Forklift to offload are currently on extended lead times due to the unprecedented level of demand experienced. Please note that orders placed after 4 pm will be processed the next working day.


Essential Ordering Information

Please provide a daytime telephone number so we can contact you to arrange the delivery of the goods. Failure to provide this information will result in your delivery being delayed until such time that we have the required contact details.


Delivery Information

  • Customers should know that all products are sold in a kit form and require home assembly. Installation instructions will be supplied with the product.
  • Deliveries are to the "kerbside" only. The goods will be offloaded to the nearest point adjacent to the roadway and clear of obstruction. Under no circumstances will carriers move goods around your property.
  • All dates for delivery are approximate, and we will accept no liability if the goods are delayed for any reason.
  • Deliveries are to the UK mainland only.
  • Delivery will take place Monday – Friday only. Unfortunately, we are unable to provide an exact time of arrival.
  • Customers must be able to check and sign for the goods unless agreed otherwise by prior arrangements.